Privacy policy

Data controller

ITERALIS s. r. o.
Považská 1709/61, 911 01 Trenčín
IČO: 57815771
info@smartai.sk

Personal data and purposes

Through the contact form we collect your name (if provided), email address, company (if provided), chosen product and message. We use these details to reply to enquiries and discuss potential cooperation. Security logs may contain technical data such as IP address, request time and error details.

Legal grounds

For general business enquiries, we rely on our legitimate interest in responding to communications under Article 6(1)(f) GDPR. Where an individual requests steps before entering into a contract, Article 6(1)(b) may apply. We rely on legitimate interests for essential website security. We do not require marketing consent simply to answer an enquiry, and do not automatically enrol contacts in newsletters.

Retention

Ordinary enquiries are kept for the period stated below. Relevant information may be kept longer where a contract, legal obligation or legal claim requires it. Security logs are retained only as long as needed for security and incident handling.

12 months after the last communication

Recipients

Relevant recipients may include Websupport hosting, our email provider, authorised technical contractors and public authorities where legally required. Any transfers outside the EEA must follow the applicable GDPR safeguards.

Your rights

You may request access, correction, erasure, restriction, and where applicable portability; you may object to processing based on legitimate interests. You may complain to the Slovak Data Protection Authority. Contact info@smartai.sk. We normally respond within one month.

Information required

We need an email address and message to reply. Name and company are optional. We do not use automated decisions producing legal effects.

Cloudflare Turnstile

We use Cloudflare Turnstile to protect the contact form from automated spam. Cloudflare may process browser and network technical information, including IP addresses, during verification.